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Experience

IT Support Analyst

George Jon
gj-logo

Chicago

Working in a highly dynamic fast paced environment as a Systems analyst and Helpdesk technician concentrating on Clustered SQL Servers and e-discovery using kCura’s Relativity platform.
I maintain Relativity from importing, archiving and troubleshooting Relativity issues and setting up new instances of databases and environments.

Software QA Associate Engineer II

Dell 0489e2a

Buffalo Grove, IL

Quality Assurance Engineer for Data Protection products including vRanger.

QA Analyst

Quest Software
quest-logo

Vizioncore Inc. offers a full range of strategic software solutions that allow you to oversee and enhance the performance of virtualized environments. Vizioncore products are simple to use and cost effective, yet offer sophisticated functionality to address the challenges of P2V/V2V conversions, disaster recovery, storage optimization, process automation and provisioning, and performance monitoring and chargeback.

Was responsible for the quality assurance in the Data Protection group. Worked especially on the quality of vRanger Pro product as well as functionality with other server grade products like Exchange and SQL Active Directory.

Deployment Engineer

Novarra
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Part of a small integrated team that gets our solution deployed to customer by testing handsets and getting end product to user.

Under Deployment: wrote test plans and documentation for released products, go on-site to test and work with customer to install and deploy Novarra’s software into the carriers network and have it deployed to end user.

Under QA: Performed load run tests on server product conducted quality assurance (QA) tests of end user product J2ME and BREW platforms and diagnosed and reported visual and system problems on cellular phone devices. Made sure that product was approved to be released to customer(s). Maintained Linux servers and test lab.

 

Computer Specialist

UIC College of Pharmacy download

Troubleshooted computer problems
IT Technician
Help Desk technician,
Repaired hardware on Desktop and Laptop personal computers
Managed network
Maintained computer equipment in multimedia classrooms
Wrote knowledge base how-to’s and information